The journey of bringing a purely Vietnamese mechanical engineering company into the global supply chain is not built solely on technical drawings. It is also a story of setbacks—very real collisions in the international marketplace.\

As shared by Ms. Vu Thi Quynh, Deputy General Director of TOMECO, that journey began with a defective shipment, a decision not to give up, and a simple belief:
“If the world can do it, so can we.”

Culture at TOMECO Starts from “Technical” Things

TOMECO is an engineering company, so the way we build our culture is also very… technical.

There are no overly polished slogans.
No words said just for effect.
Only one principle: do things to the highest standard.

In this industry, there is no such thing as “approximately correct.”
Wrong is wrong. Right is right.

That is why values such as:
Precision – Integrity – Honesty – Discipline – Collaboration
are not something that is formally “taught,”
but something formed through daily work.

From leadership to production staff, everyone understands that even the slightest compromise can lead to significant consequences.

First “Collisions” with the International Market

When TOMECO first started working with clients from the U.S. and Europe, the company truly understood what “standards” mean.

They care little about awards or titles.
They observe how you work:

A delayed order → seen as a discipline issue
A small error → reflects your level of seriousness
Communication style → represents your corporate culture

Seemingly small details—but they shape how an entire company is perceived.

And it was precisely these “collisions” that forced TOMECO to change.
Not to please customers,
but to elevate its own standards.

The “Defective Shipment” Story – A Turning Point

More than 10 years ago, TOMECO had its first export shipment.

And it was… returned.

Just a minor defect.
But the client rejected the entire shipment.

At that time, it was truly discouraging.
The domestic market was much easier, with more lenient standards.
There were moments when quitting seemed like an option.

But one sentence changed everything:

“No. If the world can do it, so can we.”

From that point on, the entire team started over.
Not with 100% effort,
but with 200–300%.

After three months, the shipment was re-exported.
The result: 100% compliant.

That moment was not just the success of a single order,
but a turning point that truly brought TOMECO into the international market.

When Sincerity Makes the Difference

There is one particularly memorable experience.

When hosting an evaluation delegation from multiple countries, the TOMECO team took the initiative to research each guest’s culinary culture and prepared suitable dishes accordingly.

Not as a “hospitality strategy,”
but simply out of sincerity.

And that is what made partners remember TOMECO.
Not because of its size,
but because of the genuine character of its people.

Culture Is Not Just Emotional – It Must Be Transparent

TOMECO believes that culture cannot rely solely on emotions.
To be sustainable, it must be transparent and measurable.

Therefore, systems like KPI, OKR, and management software are implemented to ensure:

• Fair evaluation
• Clear information
• Transparent operations

Because of one simple truth:
People do not fear scarcity—they fear unfairness.

In the End…

A company can grow without culture—for a while.
But to go far, to go long, and to go global—
culture is indispensable.

TOMECO is still on that journey.
A purely Vietnamese enterprise,
built on engineering,
sustained by precision,
and developed through belief.

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